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What information do we collect?
We collect information from you when you register on our website, place an order or fill out a form.

When ordering or registering on our website, as appropriate, you may be asked to enter your personal information such as name, e-mail address, mailing address or phone number etc.. You may, however, visit our website anonymously.

How do we use your information?
Any of the information we collect from you may be used in one of the following ways:

(i) To personalize your experience
(your information helps us to better respond to your individual needs)

(ii) To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

(iii) To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

(iv) To administer a contest, promotion, survey or other website feature

(v) To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order, and sending our latest offer, news and event via email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database (Pay Pal) only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financial information, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our website, you have consented automatically to our online privacy policy.
About Pet Mall Privacy Policy Terms & Conditions
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